Return & Refund Policy
NOTE: We only procced the return/refund if the customer has a video proof while opening the package, without a video proof we can’t proceed with the return/refund.
We will graciously accept your returns up to 2 days if you are not content with the item, it doesn’t fit, whatever the reason, given that we receive an email from you within 2 days of receipt.
Your item will exchange or refunded (minus original shipping cost), as long as:
- You communicated with us within 2 days of delivery of the product.
- The item is in perfect condition, has not been worn, and with tags intact.
- A copy of the original payment receipt or order invoice is included.
We are not responsible for the payment of the return shipping or onward shipping charges as well for any canceled order. If you are exchanging an item for another one, and add an additional purchase, we will ship it back to you for free!
Please take note, that until your item is in our hands, we cannot be responsible for it. Please track your packages.
- Email to [email protected] with the exact reason for return/refund.
- Ship the item as it came with all the packaging and tags to Mallhardy.com, Mahumachi lane, Hindol Kothi, p.o:- Tulasipur, Cuttack, Pin:- 753008, Odisha.
- Once we receive it and verify it to be brand new as it is and was not used once too, then we will process the refund request.
- Email the bank details to for the refund or UPI ID.
- 100 INR to be deducted from the refund amount as shipping handling charges.